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How to return or exchange items?

If for any reason the pieces you bought do not meet your expectations, let us know, we will work with you to make it right!

You may return any unused item you purchased, for a refund or exchange, within 30 days after receipt of the goods.

Please return the items, using standard registered parcel service (NOT EMS/express Service – ask for the cheapest service with a tracking number or customs number).

Consignee details:

Shlomit Ofir

2 Brenner St.

Tel Aviv 6382621

ISRAEL

Shipping charges will not be refunded.

Please enclose a note with your full name, address, phone number and email address.

You can drop us an email at hello@shlomitofir.com so we know we should expect your items, please include the tracking number/customs number so we can track the package 🙂

For any further assistance feel free to contact by email or on the phone +972-774006725.